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Quality Policy and Test Facility
The Global Test Facility is one of the few on-site furniture testing laboratories certified by the Standard Council of Canada (SCC) in accordance with CAN-P-4D (ISO/IEC 17025-1999), General Requirements for the Competence of Testing and Calibration Laboratories.
This laboratory provides the ability for testing Global products. Staffed by experienced Test Personnel that are committed to provide exceptional service to our Global Industries by consistently meeting or exceeding quality furniture testing. With 13,400 square feet, the Global Test Facility is located in the heart of Global’s manufacturing operations.
The Global Test Facility engages in the development of test programs combining different standards and techniques to evaluate the function, safety, durability and structural adequacy of office furniture products and also provides accurate comparisons to determine the most suitable components for specific products.
Global’s quality inspectors extend the work of the Global Test Facility to the production process itself. The inspectors constantly monitor and inspect all of Global’s production lines, components and products as well as those products received from outside suppliers. Finished products are randomly selected for testing on a 30, 60 or 90 day cycle in order to verify the integrity and safety of components for production.
The Laboratory certifies a wide range of Seating, Panel Systems and Casegoods quickly and accurately to ensure that these products meet or exceed all applicable requirements from the American National Standards Institute (ANSI), Canadian General Standards Board (CGSB), Underwriters Laboratories (UL), Canadian Standards Association (CSA) and the International Safe Transit Association (ISTA).
Our Quality Management System is recognized by the International Organization for Standardization (ISO) through registration by the Canadian General Standards Board (CGSB) to ISO 9001:2008. This standard defines quality requirements from the design and development phase through to testing and delivery to the customer.
At Global Upholstery, quality inspections are performed during all operations and processes from the receipt of raw materials from suppliers until the product is shipped to the customer. A proactive approach to quality identifies recurring problem areas and Global Contract develops appropriate and sustainable solutions, applying them to the manufacturing processes to eliminate repeat problems.
Global Upholstery’s rigorous testing and quality initiatives are an essential part of its philosophy to provide customers with products built to stringent standards of performance, safety and durability.
It is the policy of Global Upholstery Co. Inc. to design, manufacture and distribute superior quality office furniture, which meets or exceeds the requirements of our customers. A staff of highly motivated and dedicated personnel, working within a company-wide quality system, achieves this.
Our long-term goal is to provide a first class working environment for employees, profit for our stakeholders and to be a good corporate citizen in the community.
Global Upholstery Co. Inc.'s quality management system is documented by written procedures in accordance with the requirements of ISO 9001:2008.
Global Upholstery Co. Inc.'s management establishes objectives during the annual management review meetings. These objectives include:
The Quality Department is responsible for the issuance, implementation, control and amendment of quality procedures which include but are not restricted to the following:
Management shall ensure that all personnel are fully briefed and understand Global Upholstery Co. Inc.'s policy, objectives and commitment to quality.